Privacy Policy

1. Purpose and Scope

This Privacy Policy is issued pursuant to Section 43A of the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. It governs the collection, storage, processing and disclosure of personal information by Dream Land Developers (“Firm”, “we”, “us”, “our”) through its website www.dreamheights.in.

2. Information Collected

• Identity and contact details (name, address, email, phone number).
• Government identification (PAN, Aadhaar etc.) where required for compliance.
• Transactional information including payment details provided to the authorised payment gateway.
• Technical information such as IP address, browser type and cookies.

3. Purpose of Collection

• Verification, booking and execution of transactions;
• Compliance with statutory or regulatory requirements including RERA;
• Communication of project-related information or updates; and
• Improvement of website functionality and user experience.

4. Disclosure of Information

Personal data shall not be sold or rented. Disclosure may occur only to licensed payment gateway providers, government authorities, or professional advisors under confidentiality.

5. Security and Retention

We maintain administrative, technical and physical safeguards consistent with ISO/IEC 27001 standards. Data shall be retained as required by law and then securely destroyed.

6. User Rights

Users may request correction or deletion by emailing dreamlanddevelopersbti@gmail.com, subject to statutory record-keeping obligations.

7. Cookies and Analytics

Cookies and analytics tools may be used for better functionality. Users can disable cookies, though some features may be unavailable.

8. Amendment

The Firm reserves the right to revise this Policy without prior notice. Updated versions will be posted on the website.

Refund and Cancellation Policy

1. Applicability

This Policy governs all online payments made through www.dreamheights.in for projects promoted by Dream Land Developers.

2. Cancellation by Applicant/Buyer

• Cancellations are governed by the Expression of Interest (EOI) Terms or Agreement to Sell.
• As per EOI for “Dream Heights”, the token/booking amount is non-refundable except as required by law.
• After the Agreement to Sell, contractual provisions will prevail.

3. Cancellation by Promoter

The Firm may cancel bookings for non-payment, false documentation, or legal reasons, in line with RERA Punjab guidelines.

4. Refund Mechanism

• Refunds will be made to the same payment source used for the transaction.
• Refunds initiated within ten working days from approval by the Firm.
• No interest payable unless directed by authority.

5. Dispute Resolution

Disputes shall be resolved amicably, failing which jurisdiction shall lie with courts at Bathinda, Punjab.

6. Contact

Dream Land Developers
129, Urban Estate, BDA Enclave, Phase IV & V, Bathinda – 151001, Punjab
Email: dreamlanddevelopersbti@gmail.com Phone: +91-9115111860

Terms of Use

1. Definitions

“User” means any person accessing or transacting on the website. “Firm” means Dream Land Developers.

2. Acceptance

By accessing the website or making payments, the User agrees to these Terms of Use, Privacy Policy, and Refund Policy.

3. Use of Website

• Website intended for lawful use related to Dream Land Developers’ projects.
• Users must not impair or disrupt website operations.

4. Online Booking and Payment

• Online payment is provisional and does not confirm allotment until Agreement to Sell is executed.
• The Firm may accept or reject bookings at its discretion.
• Transactions subject to payment realization and KYC compliance.

5. Intellectual Property

All text, graphics and content are proprietary to Dream Land Developers and cannot be reproduced without written consent.

6. Disclaimer of Liability

The Firm provides information “as is” and shall not be liable for any loss arising from website use or inaccessibility.

7. Force Majeure

No liability for failure due to natural calamities, pandemics, government orders, or changes in law.

8. Indemnity

The User agrees to indemnify and hold harmless the Firm and its representatives against any losses from misuse or breach.

9. Modification of Terms

Terms may be updated anytime. Continued use implies acceptance of changes.

10. Governing Law and Jurisdiction

These Terms are governed by Indian law with exclusive jurisdiction of courts at Bathinda, Punjab and Punjab RERA.

11. Contact Information

Dream Land Developers
129, Urban Estate, BDA Enclave, Phase IV & V, Bathinda – 151001, Punjab, India
Email: dreamlanddevelopersbti@gmail.com Phone: +91-9115111860

Declaration

This suite of legal policies (Privacy Policy, Refund & Cancellation Policy and Terms of Use) forms an integral part of the contractual framework governing all electronic interactions with Dream Land Developers via its website www.dreamheights.in. By accessing or transacting, the User acknowledges acceptance of all the above provisions.